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SHAWN ROBERT LOWE, PhD

Instructional Systems Designer

Doctorate of Philosophy and Master of Science in Instructional Technology. Over 15 years of experience developing training across multiple industries and departments. Thrives in dynamic, fast-paced environments, is rapid e-learning developer, and has a passion for helping others to grow through engaging and interactive training.

CV: Bio

CURRICULUM VITAE

Career Overview

CREATIVE DESIGN

Created eLearning modules for use across 26 companies both domestically and internationally using the ADDIE model and sound instructional theory for over twelve years. Incorporated micro-learning, gamification, self-discovery, blended learning, and flipped classrooms for instructional videos, work instructions, job aids, videography,  participant guides, interactive guides, CBTs, and ILTs. Personally designed, developed, instituted, and evaluated over 230 Storyline and Captivate courses.

LEADERSHIP AND DEVELOPMENT

Lead teams on 14 separate instructional design projects for internal and external clients. Consistently increased leadership by facilitating virtual DDI leadership workshops and follow-up coaching and development. Created numerous resources utilizing  Gagne’s 9 events for participant guides, workbooks, and multiple workshops/courses with micro-learning and interactive guides for follow-up training.

CV Overview

WORK HISTORY

Senior Instructional Designer
ClearCaptions

Feb 2021 - Feb 2022

  • Redesigned and instituted orientation as CBT centered

  • Manage and maintain LMS for 500+ team members

  • Created a guided software simulation for sales agent training

  • Created a software simulation for sales agent practice

  • Created ILTs, CBTs, WIs, SOPs, job aids, and instructional videos (e.g.) as needed

  • Created training videos cross-departmentally for faculty & staff

  • Conducted monthly workshops and facilitated hands-on training

  • Continually find and develop ways to increase performance resources

Training Manager
PAATC

Oct 2017 -Jun 2018 &
Feb 2020 - Feb 2021

  • Designed and implemented an L&D department

  • Set up SharePoint and LMS structures

  • Developed a self-sustaining AV training program

  • Created ILTs, CBTs, WIs, SOPs, job aids, and instructional videos (e.g.) as needed

  • Created monthly informational videos (e.g.) for departments, announcements (template e.g.), testimonials (e.g.), marketing blurbs (e.g.), company promotional videos (e.g.), graduation media (e.g.), and music videos (e.g.)

  • Created training videos cross-departmentally for faculty & staff and families

  • Conducted monthly workshops and facilitated hands-on AV training

TRAINING CONSULTANT
ITUTORGROUP

Sept 2019 - 2021

  • Designed 86 ESL synchronous and asynchronous lesson plans for target audiences ranging from young to adult learners

  • Remotely facilitated 519 classes to 1035 students (snapshot)  in the US, China, Taiwan, and Japan (as of July 12, 2020)

  • Received the Advanced Certificate in Teaching English as a Foreign Language (TEFL) and the Advanced Certificate in Teaching English Online

INSTRUCTIONAL SYSTEMS DESIGNER
TTEC

June 2018- July 2019

  • Created Artificial Intelligence bots for both Kaiser and Ford clients for new agents

  • Developed curriculum and courses for the Girls Scouts of America

  • Helped redevelop 90+ courses in Articulate Storyline for TTEC’s Management Certification program (preview)

  • Created and facilitated a training program for peers to help increase CBT output.

SENIOR INSTRUCTIONAL DESIGNER
FULTON FINANCIAL

 June 2016 - Sept 2017

  • Redesigned the onboarding program (e.g.) for new hires and the leadership programs for Commercial Sales (e.g.)

  • Created 20+ CBTs in Adobe Captivate and 6 in Articulate Storyline

  • Created 60+ instructional videos (e.g.) and jobs aids (e.g.) for micro-learning (e.g.)

  • Conducted gap, needs, and task analyses for projects from 8 banks and 12 corporate departments

INSTRUCTIONAL DESIGNER
FIRST QUALITY NONWOVENS

May 2014 - June2016

  • Developed 250+ team members through e-learning

  • Managed/updated LMS as an Administrator

  • Managed/Updated SharePoint learning services

  • Created 40+ CBTs, 6 ILTs, and various other training resources for Operations, Quality, Safety, Maintenance, and HR

  • Lead 60+ DDI Leadership workshops for managers

GRAD ASSISTANT
BLOOMSBURG UNIVERSITY OF PENNSYLVANIA (BU)

May 2013 - Dec 2014

Facilitate graduate classes and developed projects for Bloomsburg University, Penn Medical Center, and Bloomsburg's Entrepreneurial Youth Experience including:

VP LEARNING SERVICES
NATIVE LOVE

June 2009 - May 2014

  • Created 120+ job aids, manuals, instructional videos, and work instructions.

  • Designed/maintained all websites, social media, and marketing media

  • Set up/Managed 80+ mall and kiosk locations/trade shows

  • Designed five fashion lines

  • Trained 50+ employees

OPERATIONS MANAGER
MIRACLE EAR

December 2007-June 2009

  • Managed hiring and training of 40+ employees in the central territory

  • Increased sales by 55.77%  since start of 2008 fiscal year

  • Grew central territory from 12 to 16 offices

  • Designed, developed, and facilitated state license dealer and fitter training 

Work History

KNOWLEDGE, SKILLS, AND ABILITIES

Instructional Designer's KSA Inventory

INSTRUCTIONAL TECHNOLOGY

KSA Level: Intermediate-Expert

  • Articulate 360 (Expert): Storyline, Rise, Content Library, Review, 

  • Adobe Creative Cloud (Expert): Captivate, Acrobat, Photoshop, Illustrator, Premiere Pro, Audition

  • Adobe Creative Cloud (Intermediate): Lightroom, Presenter, After Effects, Character Animate

  • Microsoft Office 365 (Expert): SharePoint, Outlook, Teams, Word, PowerPoint, Project, OneNote, Skype

  • Microsoft Office 365 (Intermediate): Connect, Excel, Publisher, Infopath

  • TechSmith (Expert): Camtasia, SnagIt

  • LMS Platforms (Intermediate-Expert): Sharepoint, Blackboard Learn, LearnWorlds, Capstone, Convergence, D2L, SAP Litmos, Moodle, Google Classroom

  • Other Authoring Tools: iSpring Suite, LearnWorlds, Elucidat, VyonD/GoAnimate, Raptivity, Lectora, 

INSTRUCTIONAL DESIGN

KSA Level: Expert

  • English language/grammar

  • Adult learning principles

  • ADDIE model

  • Needs/GAP analysis

  • Storyboarding

  • Curriculum design

  • Workshop design and facilitation

  • Virtual classroom development and facilitation

  • Manual and workbook design

  • Audio/Video Scripting

  • Measurement and evaluation

  • Subject matter expert (SME) cooperation

  • Project proposal

BUSINESS ACUMEN

KSA Level: Expert

Leadership and team building,
Project management strategy development and application,
Understanding of operations, supply chain, and manufacturing,
Marketing tools, skills, and concepts

KSAs
Degrees & Certs

Degrees, Licenses, & Certifications

“to promote student achievement and preparation for global competitiveness by fostering educational excellence and ensuring equal access”

INSTRUCTIONAL TECHNOLOGY

Doctor of Philosophy

Provident University
2020-2022

DDI FACILITATOR

Certification

DDI World
2014

INSTRUCTIONAL TECHNOLOGY

Master of Science

Bloomsburg University of Pennsylvania
2013-2014

COMMUNICATIONS STUDIES

Bachelor of Arts

Bloomsburg University of Pennsylvania
2004-2008

Advanced Professional TEFL

Advanced Certificate in Teaching English as a Foreign Language (TEFL)

TEFL Fullcircle
2020

Advanced Online TEFL

Advanced Certificate in Online Teaching English as a Foreign Language (TEFL)

TEFL Cull Circle
2020

HEARING AID DEALER & FITTER

License

Pennsylvania Department of Health Hearing Aid Program
2009

Minister

Ordained Minister of

Universal Life Church
2023-Present

Coaching

Certified Career Coach

IAP Career College
2022-Present

2023

Corses Compleed

Higher Education:
Courses Completed

Provident University

College of Graduate & Professional Studies

Instructional Technology

Doctoral Completion: December 09, 2022

Fall Sem. 2020

  • Doctoral Intensive Writing Seminar

  • Media Literacies in the Digital World

  • Quantitative and Qualitative Research & Analysis

  • Designing Accessible and Inclusive Instruction

Spring Sem. 2021

  • Socio-economic Inequalities in Education

  • Computers in Education & Human  Development

  • Change Leadership & Organizational Effectiveness

  • Web-Based Instruction: Design & Pedagogy

Fall Sem. 2021

  • Strategies for Eliminating the Achievement Gap

  • Design of Interactive Multimedia Technologies

  • Instructional Tests and Measurements

Spring Sem. 2022

  • Advanced Methods for Literacy Development

  • Accommodating Students with Special Needs

  • Hypermedia Design and Production

  • Systems Approach to Digital Learning Improvement

Fall Sem. 2022

Cumulative Summary

  • Integration of Mobile Learning Technologies

  • Ethics & Regulatory Issues in Information Security

  • Deterministic Models in Research

Ehrs: 52.00  GPA-Hrs: 52.00  QPoints: TBD  Final GPA: TBD

College of Graduate & Professional Studies

Degree Conferred: Doctor of Philosophy

Concentration: Instructional Technology

Date Conferred: December 09, 2022

Status: Cum Laude

BLOOMSBURG UNIVERSITY OF PENNSYLVANIA

Completed Master's and Bachelor's Degree Courses | DDI Courses Facilitated

INSTRUCTIONAL DESIGN

Advance Instructional Design
Authoring
Advanced Authoring
Computer Applications in Communication Studies
Instructional Design
Learning Management System Administration
Managing Multimedia Projects
Media and Visual Culture
Multimedia Productions
Online Course Design

COMMUNICATION STUDIES

Communication for Business Professionals
Conflict Management and Resolution
Examining Communication
Gender Issues in Communication
Human Resource Management
Organizational Behavior
Critical Thinking
Leadership & Team Building
Leadership and Public Advocacy
Managerial Decision Making
Public Speaking
Strategic Communication

INTERPERSONAL COMMUNICATIONS

Communication Theory

Gender Issues in Communication

Conflict Management and Resolution

Health Communication

Intercultural Communication

Interpersonal Communication

Family Communication

Relational Communication

Nonverbal Communication

​Persuasion

PUBLIC ADVOCACY

Understanding Social Influence
Persuasion
Argument and Analysis
Community Leadership
Media and Visual Culture
Strategic Communication
Issue and Image Campaigns

ORGANIZATIONAL COMMUNICATION

Organizational Communication Theory
Computer Applications for Professional Communicators
Communication Ethics
Interviewing
Communication Training in Organizations
Corporate Communication
Communication for Business Professionals
Crisis Communication

DDI COURSES
(FACILITATED)

Building and Sustaining Trust
Coaching for Peak Performance
Communicating for Leadership Success
Developing Yourself and Others
Driving Change
Engaging and Retaining Talent
Leading Virtually
Resolving Workplace Conflict
Targeted Selection

CV: Features

GET IN TOUCH

shawn.r.lowe@gmail.com

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